Information about returning my order

How to return goods

If you wish to return items and make use of your 14-day right of withdrawal (for private end consumers), we recommend the following procedure:

1. Fill out the return form

Download our return form here and fill it in - this is the quickest way for us to process your return.
Download return form

2. Send parcel back

Send the products in as good and clean condition as possible and in their original packaging. Also make sure that the packaging is good for transport.

Return label

In the event of a revocation, you shall bear the costs for the return shipment. Items that you wish to return can be sent back to us by any transport company (parcel service).

Complaint: Defective item or faulty delivery

In order to be able to help you as quickly as possible, we ask you to send us your personal feedback. The best and quickest way to do this is by e-mail. Send us photos in which the defect is clearly visible. If you still have questions, do not hesitate to contact us:

Return address

Please send the goods well packed to the following address. If you use our returns label, the package will automatically go to the correct address.

Schreiber GmbH
Return service 
Franz-Claas-Straße 12
DE-33428 Harsewinkel